Privacy
SiteBrandBuilder® is committed to respecting and protecting SiteBrandBuilder® clients’ and customers’ privacy.
This document includes information about:
- SiteBrandBuilder® Security of Personal Information Is a Priority
- Information SiteBrandBuilder® Collects to Conduct its Business
- Managing SiteBrandBuilder® Information
- Making Sure Customer and Client Information Is Accurate
- Information Sharing: Honoring Your Preferences
- Actions You Can Take
- Guarding Your Own Information
This policy covers SiteBrandBuilder® client and customer information, including personally identifiable information about a client or customer.
Definitions:
- SiteBrandBuilder® - SiteBrandBuilder® and its divisions
- SiteBrandBuilder® Client - person(s) and business(es) that retain SiteBrandBuilder® service programs on an ongoing and continuing and consultative basis.
- SiteBrandBuilder® Customers - person(s) and business(es) that purchase SiteBrandBuilder®® for an SiteBrandBuilder® service program. products and information on an Ad Hoc, one-time or episodic basis but who do not contract with SiteBrandBuilder
| 1. | SiteBrandBuilder® Security of Personal Information Is a Priority Keeping your personal and financial information secure is one of SiteBrandBuilder® most important responsibilities. SiteBrandBuilder® maintains physical, electronic and procedural safeguards to protect SiteBrandBuilder® client and customer information. Appropriate SiteBrandBuilder® principals are authorized to access customer information for business purposes only. SiteBrandBuilder® requires confidential treatment of customer information and persons with access to this information are subject to disciplinary action if they fail to keep this information confidential. |
| 2. | Information SiteBrandBuilder® Collects to Conduct its Business SiteBrandBuilder® collects and uses various types of information about clients and customers and their individual SiteBrandBuilder® accounts to conduct SiteBrandBuilder® business, manage risks, respond to clients needs and deliver quality service. Sources of information received from you is categorized in the following ways. |
| A. | Identification Information - Information received from you such as your name, address, telephone number, fax number and email address where you can be reached electronically. | |
| B. | Application information - Transactional information you provide to SiteBrandBuilder® on applications and through other means when you sign up for SiteBrandBuilder® products and seminars. | |
| C. | Transaction and Experience Information - Information about your transactions and account experience with SiteBrandBuilder®, including information about SiteBrandBuilder® communications with you. | |
| D. | Information from Outside Third-Party Sources - Information SiteBrandBuilder® receives from third parties, to verify information you have provided to SiteBrandBuilder®, if necessary, to protect SiteBrandBuilder® business practices. This could include credit history data from credit processing companies, banks, mortgage companies, loan balances, etc. It may also include data from public records assembled or used solely for the purpose of determining your eligibility to sign up for an SiteBrandBuilder® product or service. | |
| 3. | Managing SiteBrandBuilder® Information SiteBrandBuilder® manages how and when information is shared within the different SiteBrandBuilder® Divisions, the companies that work with SiteBrandBuilder®, other third parties and other situations. |
| A. | Managing Information Within SiteBrandBuilder® SiteBrandBuilder® is comprised of a number of Divisions. SiteBrandBuilder® may share internally all of the information we collect internally with the other SiteBrandBuilder® Divisions. SiteBrandBuilder® may share any of the client and customer information the company collects among SiteBrandBuilder®’s different divisions. This could save you time in opening or extending your existing account with SiteBrandBuilder® since you don’t have to supply the same information twice. You can tell SiteBrandBuilder® not to share this information internally within the different divisions of SiteBrandBuilder®, as explained further below. |
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| B. | Managing Information with Companies That Work with SiteBrandBuilder® SiteBrandBuilder® may share certain of the client and customer information the corporation collects with companies that work with SiteBrandBuilder® to serve the your needs and the services you signed up for with SiteBrandBuilder® if the service also involve or require service by an outside vendor. All nonaffiliated companies that act on SiteBrandBuilder® behalf and receive customer and client information from SiteBrandBuilder® are contractually obligated to keep the information SiteBrandBuilder® provides to them confidential, and to use the customer information SiteBrandBuilder® shares only to provide the services SiteBrandBuilder® asks them to perform. For example, these companies might assist SiteBrandBuilder® in processing your transactions with SiteBrandBuilder® or providing information and material to you on SiteBrandBuilder® behalf. In addition, SiteBrandBuilder® may share customer and client information with companies that work for SiteBrandBuilder® in order to provide marketing support and other services, such as a service provider that distributes marketing materials, professional service and supply vendors, clinical practice guidelines and texts, best practice materials, etc. These companies may help us to market SiteBrandBuilder® products and services or other products and services that SiteBrandBuilder® believes may be of interest to our customers and clients. Please note that some of SiteBrandBuilder® other divisions may provide marketing support and other services for SiteBrandBuilder® as well. SiteBrandBuilder® may share identification information, transaction and experience information as well as other general information SiteBrandBuilder® collects in the ordinary course of business with customers and clients with banks and credit card companies that SiteBrandBuilder® uses in the ordinary course of business transactions. These may be shared with credit reporting agencies and entities. This may include the following:
Information shared is limited to the information described in this section. Customers and clients can elect to opt out of this sharing by following the instructions in the section below – Information Sharing: Honoring Your Preferences. |
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| C. | Disclosing Information in Other Situations SiteBrandBuilder® may disclose customer and client information to credit bureaus and similar organizations, and when required or permitted by law. For example, client and customer information by be disclosed in connection with a court order or court issued subpoena or similar legal proceeding or process; fraud prevention or investigation, risk management and security, and the recording of any legal documents in the public records required by law, if any. SiteBrandBuilder® may also share client and customer information with outside companies when SiteBrandBuilder® has your express written consent. |
| 4. | Making Sure Customer and Client Information Is Accurate Keeping customer and client information accurate and up to date is important to SiteBrandBuilder®. SiteBrandBuilder® may provide you access to the information you enter and SiteBrandBuilder® maintains, which may include your contact information, accounts and account balances, products, services and supplies. If any of this information is incomplete, inaccurate or not current, please call or write SiteBrandBuilder® at the telephone number and appropriate mail and e-mail addresses to report any changes you cannot make yourself. SiteBrandBuilder® will update and correct any misinformation as quickly as it possibly can. |
| 5. | Information Sharing: Honoring Your Preferences SiteBrandBuilder® customers and clients have choices when it comes to how SiteBrandBuilder®® business. shares and uses information collected in the ordinary course of SiteBrandBuilder |
| A. | You may request that SiteBrandBuilder® not share information about you or your accounts with any Sponsored Account or third
party(ies), other than those required to service the products and services you ordered. Even if you request, however, SiteBrandBuilder® may have to share information about its
customers and clients.
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| B. | Sharing among SiteBrandBuilder® Divisions You may request that information SiteBrandBuilder® collects in the ordinary course of business not be shared among SiteBrandBuilder® divisions or affiliates, if any. This type of information is shared by SiteBrandBuilder® to complete applications for new products or services that the client requests, saving the customer time, and helping SiteBrandBuilder®® will continue to share identification information, transactional and experience information (not information pertaining to the services and supplies the client has ordered through SiteBrandBuilder®) with SiteBrandBuilder® divisions. manage its business and risks. During the normal course of business, however, SiteBrandBuilder |
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| C. | Direct Marketing The client may choose not to receive direct marketing offers sent by postal mail, telephone and/or e-mail from SiteBrandBuilder®. These preferences apply to all marketing offers from SiteBrandBuilder® and companies working for SiteBrandBuilder®. To minimize any telephone solicitation SiteBrandBuilder® clients may receive, SiteBrandBuilder® does not offer products or services through the use of telephone solicitations. Direct marketing offers from SiteBrandBuilder® may include information about products and services the company believes may be of interest to you. If you choose not to hear from SiteBrandBuilder®, you may not be aware of the many beneficial products and services SiteBrandBuilder® offers or has in development. If you elect not to receive any direct marketing offers by postal mail, telephone and/or e-mail, please note that SiteBrandBuilder® may continue to contact you as necessary to service any existing accounts for products and services you have with SiteBrandBuilder®, and for other non marketing purposes. Each customer may opt out of each direct marketing option individually. Since some marketing programs may already be in progress, it may take a few weeks for your preferences to be fully effective. |
| 6. | Actions You Can Take Customers and clients can advise SiteBrandBuilder® of your preferences by:
When you contact SiteBrandBuilder®, please be prepared to provide the following information:
SiteBrandBuilder® Customers – Accounts or reference numbers to SiteBrandBuilder® products purchased If any of these pieces of information change, other than your account number, please notify us to ensure that your preferences are consistently honored. Once you have informed SiteBrandBuilder® of your preferences, SiteBrandBuilder® will continue to honor them. You do not need to take any further action. |
| 7. | Guarding Your Own Information SiteBrandBuilder® recommends that you take the following general precautions to guard against the disclosure and unauthorized use of your SiteBrandBuilder® and non-SiteBrandBuilder® account and personal information:
If you think you have been a victim of identity theft or fraud, take immediate action and keep records of your correspondence and telephone and other conversations – to whom you reported the incident, the date, time of day and account of what you reported, what the listener advised and the context of the conversation. While the steps you should take will vary with your individual circumstances, four basic actions are appropriate in almost every case:
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